Returns & Exchanges
You can return unopened, unused items in the original packaging within 10 days of your purchase with receipt or proof of purchase. If 10 days or more have passed since your purchase, we cannot offer you a refund or an exchange.
Upon receipt of the returned item, we will fully examine it and notify you via email, within a reasonable period of time, whether you are entitled to a return. If you are entitled to a return, we will refund your purchase price and a credit will automatically be applied to your original method of payment.
Only regular priced items may be refunded. Sale items are non-refundable.
To follow-up on the status of your return, please contact us.
Shipping Returns or Exchanges
Shipping charges for all returns and exchanges must be prepaid and insured by you. You are responsible for any loss or damage to item(s) during shipment. Shipping and handling charges are not refundable. Any amounts refunded will not include the cost of shipping.
Items should be returned to:
Royal Roost Returns
N15W24892 Bluemound Road
Pewaukee, WI 53072